| 1. How can I check the details of my order? |
| Once you place an order, we automatically create a record linked to your email. To check your order details, you can click on the account button located in the upper right corner of our webpage. Create an account using the email address you used for the order and log in to view your order information. Alternatively, you can check your order confirmation email, which is sent to your email address after you place an order. If you need further assistance, our customer service team is always ready to help with any inquiries Note: The tracking system may take up to 1-10 working days to update. In some cases, the tracking system gets activated once the package is in your country. |
| 2. What happens if an item I ordered is found to be out of stock? |
| If an item you ordered is out of stock, we'll deduct the amount of the item from your total and adjust the shipping charge if necessary. We'll do our best to contact you if we think you won't be able to use the other items without the out of stock item. Thank you for your understanding. |